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Privacy Policy

Flughjalp, CVR - 45244792, the operator of the website Flughjalp.is (hereinafter referred to as “the company” or “we” or “us”), places strong emphasis on the security and lawful handling of personal data processed in its operations. This privacy policy is based on the Act on Data Protection and the Processing of Personal Data No. 90/2018. Definitions of specific terms are based on Article 3 of that Act.

Personal data refers to any information relating to an identified or identifiable individual, i.e., data that can directly or indirectly be linked to a person. All data processing by the company complies with the Icelandic Data Protection Act No. 90/2018 and the General Data Protection Regulation (EU) 2016/679 (GDPR).

Processing of sensitive data such as health information is treated differently from other types of data due to the interests of the data subjects. Therefore, specific legal provisions apply to such processing, and this privacy policy reflects that special consideration. This policy describes which personal data the company collects and processes, why, for how long it is stored, and how its security is safeguarded.

Core Principles of This Privacy Policy:

  1. We only process personal data when we have a legal basis for it – such as consent, legal obligation, or contract. Data is only used to provide the services agreed upon.

  2. Any personal data accessible or processed in our operations is securely stored and protected from unauthorized access or disclosure.

  3. Data entrusted to us via legal authority or mandate is not shared with others unless there is a clear legal basis, such as a law or court order.

  4. Data is deleted permanently as soon as legally permissible or required by law.

Purpose and Legal Basis

The company’s purpose and legal basis for processing personal data is outlined in Articles 5 and 6 of the GDPR. If information is collected from third parties instead of the data subject, this is done in accordance with legal authority. We only use data for the purpose customers were informed about at the time of collection. If we need to use the data for a different purpose, we will inform the customer and explain the legal basis.

What Data We Collect

The company collects and stores various types of personal data, as needed to ensure service quality and compliance with legal obligations. This may include:

  • Financial information

  • Type of legal entity, name, gender, phone number, main contact persons

  • Employment and education details

  • Health and family-related information (where applicable)

We may obtain this data from the data subject, from third parties directly connected to them (e.g., employers), or from public authorities. All data is handled under the same strict standards regardless of the source.

Data Sharing and Security Measures

Data is only shared with third parties based on consent, contract, or legal obligation.

We implement appropriate technical and organizational measures to protect data. These include access-controlled, encrypted, and audit-logged data storage systems.

Data Retention

  • General customer data is retained for 1 year after the end of the business relationship unless other laws apply.

  • Accounting data is retained for 7 years in accordance with tax laws.

Your Rights

You have the right to access your personal data, as permitted by law. You also have the right to:

  • Withdraw consent at any time (where applicable)

  • Request deletion of data (unless retention is required by law)

  • File a complaint with the Icelandic Data Protection Authority (personuvernd.is)

To access your data, visit our office at Birk Centerpark 40, Herning, Denmark and fill out a request form. You must present valid photo ID. Requests via phone or email are not accepted for privacy reasons. Never send sensitive personal data via email.

Policy Changes

The company reserves the right to change or update this privacy policy at any time without notice. Such updates may reflect changes in applicable laws or internal practices.

Privacy Officer

Styrmir Þór Hauksson
Email: flughjalp@flughjalp.is
Policy effective as of: March 18, 2025
Last updated: March 18, 2025

Cookie Policy

Personal Data Processed

On flughjalp.is, we mainly process personal data you provide (e.g., name, email, message content). Additionally, non-personal data is collected through Google Analytics.

Use of Cookies

When visiting flugbaetur.is, information about your visit is recorded. We do not share this data with third parties. Cookies are used to track visits and store user preferences (e.g., language settings).

If you don’t want cookies stored, you can disable them in your browser settings.

Use of Google Analytics

Google Analytics tracks site usage, such as:

  • Visit date and time

  • How users arrive on the site

  • Browser and device types

  • Search terms used

This helps us improve the website based on user behavior.

Cookies Used and Lifespan

Cookie NameProviderLifespan

_ga_TCC8KX0YWCGoogle Analytics2 years

_gaGoogle Analytics2 years

_fbpFacebook3 months

_gidGoogle Analytics1 day

_gat_gtag_UA_191197783_1Google Analytics1 minute

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